職位描述
Job Description:
1. Ensure that system availability targets are exceeded for assigned systems.
2. Change and problem management targets are exceeded.
3. Ensure that customer satisfactory levels are exceeded.
4. Assist with project deployment
Job Responsibilities:
1. Plan upgrades and other changes to the LINUX environment
2. Actively and pro-actively determine possible failure faults and causes
3. Provide team leaders with input re projects/direction when required
4. Manage and resolve problems identified by users or monitoring software
5. Work with change and problem management tools
6. Provide technical assistance to the other members of the System Administration team
7. Hardware fault detection and correction
8. Liaise with customer accounts as required
Job Requirements
- Mandatory Skills Requirements
1. Strong RedHat and SUSE, Linux System administration experience
2. Strong problem determination skills
3. Ability to work unsupervised on several issues concurrently
4. Able to perform disk management functions such as extending logical volumes, creating file systems, mirroring disks
5. Understanding and ability to manually rebuild a kernel
6. Proficient in TCP/IP
7. Very comfortable with problem and change management practices.
8. Excellent X-Series Installation, configuration and trouble shooting
9. GFS and GPFS skills
10. DNS / DHCP skills
11. Good Documentation Skills/ Technical Doco i.e. Runbook
12. Flexible working hour eg. Weekend work, after hours
13. Performance monitoring and trouble-shooting.
14. Sound Scripting skills
15. Able to perform Operating System and Production Upgrades
16. Ability to supervise others
17. Liaise with Vendor i.e. IBM ITS
18. Strong understanding and awareness of Linux system security
19. Strong English communication skills - both verbal and written
- Desired Skills Requirements
1. TSM/ADSM operational and troubleshooting knowledge
2. Knowledge of IBM X-Series hardware platforms
3. RHCE Certification
工作地點(diǎn):深圳南山區(qū)科技園國(guó)人大廈
企業(yè)介紹
IBM,即國(guó)際商業(yè)機(jī)器公司,1911年創(chuàng)立于美國(guó),是全球最大的信息技術(shù)和業(yè)務(wù)解決方案公司,也是唯一一家在世界各地包括中國(guó),能夠提供從硬件到軟件服務(wù)、以及端到端的解決方案和高端咨詢的IT企業(yè)。
IBM的服務(wù)業(yè)務(wù)部門是全球最大的信息科技及咨詢服務(wù)供應(yīng)商,針對(duì)全球客戶對(duì)信息科技服務(wù)業(yè)務(wù)不斷增長(zhǎng)的需求,提供更高價(jià)值的服務(wù)與解決方案。IBM 于1999 年開始在中國(guó)建立了全球服務(wù)執(zhí)行中心網(wǎng)絡(luò),如今的中國(guó)全球服務(wù)執(zhí)行中心已成為 IBM 在全球的第二大全球服務(wù)執(zhí)行網(wǎng)絡(luò)。IBM 在全球所有的服務(wù)執(zhí)行中心都遵循相同的服務(wù)標(biāo)準(zhǔn)、并采用統(tǒng)一的開發(fā)流程和方法。
IBM中國(guó)全球服務(wù)執(zhí)行中心提供廣泛的服務(wù),包括業(yè)務(wù)咨詢、系統(tǒng)集成、應(yīng)用軟件開發(fā)、測(cè)試和管理、解決方案管理、業(yè)務(wù)流程轉(zhuǎn)型外包和 IT 基礎(chǔ)架構(gòu)外包與托管服務(wù)等。該中心還支持包括 SAP、Oracle、Siebel等在內(nèi)的整體解決方案,大型機(jī)以及電子商務(wù)應(yīng)用等。IBM中國(guó)全球服務(wù)執(zhí)行中心已經(jīng)在國(guó)內(nèi)八個(gè)城市包括:上海、深圳、大連、成都、武漢、佛山、北京和蘇州(2012年投入運(yùn)營(yíng))設(shè)立運(yùn)營(yíng)中心,向全球客戶提供服務(wù)。
2011年,IBM中國(guó)全球服務(wù)執(zhí)行中心年獲得美國(guó)軟件工程協(xié)會(huì)(SEI)的CMMI 1.3版本能力成熟度5級(jí)認(rèn)證,這是繼2009成功獲得應(yīng)用服務(wù)管理ISO20000和信息安全管理ISO27001兩項(xiàng)國(guó)際認(rèn)證后,IBM中國(guó)全球服務(wù)執(zhí)行中心在服務(wù)質(zhì)量控制道路上的又一重要里程碑。隨著業(yè)界最新和最高級(jí)別的國(guó)際性質(zhì)量控制標(biāo)準(zhǔn)在中國(guó)全球服務(wù)執(zhí)行中心全面實(shí)施,IBM中國(guó)全球服務(wù)執(zhí)行中心將憑借其在質(zhì)量控制領(lǐng)域的出色表現(xiàn)繼續(xù)引領(lǐng)中國(guó)的應(yīng)用軟件服務(wù)外包市場(chǎng)。