Responsibilities:
- Providing technical assessment of customer applications in pre-sales and technical support in post-sales situations.
- Work closely with the sales team, be sensitive to sales situations, able to quickly analyze a technical problem through customer’s sample evaluations, recommend and implement a solution to meet the customers’ requirements, able to deliver effective presentation and demonstration of technical solutions to both large and small technical and non-technical audiences.
- Other responsibilities include: preparing software and hardware to demonstrate Cognex’s system capabilities during Trade Shows, preparing and conducting technical seminar presentation, and supporting beta customers.
- Provide front-line technical support. Interface and coordinate with technical support group to meet customers’ satisfaction.
- Conduct Product training courses in both English and Chinese to customers.
- This position requires almost 15-25% cross-region travel time, any candidate should be willing to travel at short notice.

Qualifications:

Education :
1. BS or MS in an engineering field such as Computer Science, Electrical Engineering, Mechanical Engineering, Optics or equivalent.
2. Knowledge of optics and lighting is of benefit.

Languages : Bilingual Chinese/English is mandatory.

Professional Experience :
1. A minimum of 2 years of experience in a similar position in factory automation is required. Previous experience with machine vision or image processing systems is of benefit. Proficient in at least one of the following programming languages : VB, VB.Net, C”.Net, VC++.
2. Understanding of the PC and networking environment is an absolute must.

Personal Qualification :
1. The uppermost qualification is a working attitude of devoting to achieving team goal, and to helping customer to solve their problem in a timely and satisfactory manner.
2. Candidate should have: good communication, interpersonal, technical, organizational and presentation skills, good analytical and problem solving skills.

工作職責：
1. 提供售前客戶技術應用評估及售后技術應用及支持
2. 與銷售團隊緊密合作，對客戶的樣品進行技術分析、提供符合客戶需求的技術應用及演示
3. 在展會、技術交流會上提供公司產(chǎn)品系統(tǒng)的軟硬件支持和技術培訓
4. 與技術支持團隊一起提供現(xiàn)場技術支持，提高客戶滿意度
5. 能用中英文進行產(chǎn)品技術培訓
6. 能夠承受工作壓力，可以出差

要求：
1. 本科以上學歷，計算機、電氣工程、機械工程、光學專業(yè)，光學或照明專業(yè)知識者優(yōu)先考慮
2. 中英文良好
3. 2年以上工業(yè)自動化行業(yè)相關經(jīng)驗，有視覺或圖像處理系統(tǒng)經(jīng)驗者優(yōu)先考慮
4. 熟悉VB、VB.Net、C”.Net或VC++，精通計算機及網(wǎng)絡技術
5. 有很強的服務意識，擅長與客戶交流溝通解決應用中的實際問題
6. 溝通能力、交流能力、技術、組織和表達能力，很強的分析和解決問題的能力

康耐視公司是為制造自動化領域提供視覺系統(tǒng)、視覺軟件、視覺傳感器和表面檢測系統(tǒng)的全球領先供應商。同時也是領先的工業(yè)ID讀碼器供應商。
康耐視視覺系統(tǒng)幫助公司企業(yè)提高產(chǎn)品質量、消除生產(chǎn)瑕疵、降低制造成本、提供低廉的高質量產(chǎn)品從而超越消費者期望。
典型機器視覺應用包括檢測缺陷、監(jiān)控生產(chǎn)線、引導裝配機器人以及跟蹤、分類和識別零件。
康耐視通過遍布北美、歐洲、日本、亞洲和拉丁美洲的辦公室，以及集成與分銷合作伙伴全球網(wǎng)絡為國際客戶提供服務。公司總部位于美國馬薩諸塞州波士頓附近的Natick郡。