We are looking for an experienced Planning and Sales Operations Senior Advisor/Consultant to join our team; the position is based in XMN China.
This candidate will develop, manage and drive the APOS (After Point of Sale) Services business management system (BMS) and planning process. Major KPIs include Services revenue, margin, and Conversion Rate & growth in APJ. The individual will be responsible for the development of a robust and scalable Services framework that supports performance metrics for daily operational management and strategic analytical insights.
The candidate will also be engaging in and managing a number of strategic projects and initiatives aligned to the overall objectives of the organization. He or she will be responsible for sales contest/SPIFF, sales performance stack ranking, winning culture (for example reward/recognition management) and effective workforce. The role reports to the APJ Sales Director and will work very closely with APJ APOS Sales Managers, and global/local BI/BA team.
Key areas of ownership:
45%
? APJ APOS Services Business Management System (BMS) cadence calendar & structure
? Best of Breed Services Analysis / Tracking & Implementation
? Business results forecasting accuracy & predictability
? Global Tools and country implementations.
? Strategic insights to support tactical business recovery planning
35%
? APJ APOS Services Quarterly, Annual, 3yr Business Plans cadence calendar and structure
? Segment, LOB, Product target setting
? Sales Contests/SPIFF programs, sales stack ranking and sales agent effectiveness
? Strategic insights to support business innovation & mid/long-term planning
20%
? Quarterly executive level operation reviews co-ordination and guidance
? Driving Strategic Projects to support key growth initiatives
? Winning culture initiatives and programs including reward/recognition budget & communications

Qualification
-3yrs+ BA/BI or Sales Operational role with strong business sense
-Fluent in English (all aspects, speak/listen/read/write) as this person will need to interlock with global/English speaking members frequently
-Strong business acumen, exceptional communication and executive presentation skills, dealing with ambiguity and multi-tasking abilities.
-Excellent interpersonal skills are a given, as is the ability to manage and influence multiple stakeholders in different operational areas.
-Preferred candidates with sales or sales management experience, IT experience and/or MBA graduate

1984年，邁克爾?戴爾先生創(chuàng)立了戴爾公司。公司的創(chuàng)立基于一個(gè)前所未有的理念――直接向客戶銷售電腦，用最高效的計(jì)算解決方案滿足客戶的需求。多年以來(lái)，戴爾一直致力于傾聽(tīng)客戶的需求，提供客戶所信賴和注重的創(chuàng)新技術(shù)與服務(wù)。公司主頁(yè)：http://www.dell.com.cn/。


戴爾是全球最知名的品牌之一，是全球企業(yè)首選的IT 整體解決方案及服務(wù)供應(yīng)商。每天，戴爾向180多個(gè)國(guó)家和地區(qū)的用戶提供12萬(wàn)臺(tái)以上的產(chǎn)品，相當(dāng)于每秒出貨量1臺(tái)以上。Dell.com創(chuàng)建于1996年，是全球最大的電子商務(wù)網(wǎng)站之一，目前可以支持的語(yǔ)言已經(jīng)達(dá)到了34種。戴爾每年與客戶進(jìn)行近20億次網(wǎng)絡(luò)互動(dòng)，全球超過(guò)350萬(wàn)的用戶通過(guò)社會(huì)媒體以及在線服務(wù)商與戴爾進(jìn)行聯(lián)絡(luò)，這些網(wǎng)絡(luò)社區(qū)包括Dell.com，以及戴爾在Twitter、LinkedIn、Facebook、新浪、Orkut (巴西)和其它社交網(wǎng)站上的專區(qū)。2007年，戴爾推出了思想風(fēng)暴（IdeaStorm?）網(wǎng)站，人們分享創(chuàng)意，并評(píng)選出他們喜歡的創(chuàng)意。迄今為止，戴爾已經(jīng)采納了其中400多個(gè)創(chuàng)意。

作為全球領(lǐng)先的系統(tǒng)與服務(wù)提供商，戴爾為包括大型企業(yè)、政府機(jī)構(gòu)、教育組織、中小企業(yè)以及個(gè)人消費(fèi)者在內(nèi)的廣大客戶提供服務(wù)。