職位描述
Technical and functional support, maintainance and development of applications supporting business processes in the Life Science industry. Maintain service level and KPI as agreed with customers. Obtaining feedback from customer requirements, issues and technical solutions adhering to regulatory incident/change management system.
Your working time will be distributed approximately according to the percentages shown below:
80 % Technical and functional support and development of relevant applications including testing activities and documentation
10 % Business development (Services, products and concepts)
5 % Department internal activities
5 % Personal education and development
Incident and problem management in accordance with ITIL framework
-Execution of configuration and development activities in accordance with our
Quality management guidelines (QMIT) or externally defined regulatory requirements
-Test activities and documentation
-Methodology and quality assurance
-Reporting to application- or project manager or other stakeholders on progress
-Working closely with both customer and end user to ensure their business running well
-Contributing to continuously developing our services and propositions
development (e.g. sales presentations, one-pagers, developing concepts)
-Personal development, i.e. recommending and taking responsibility for personal business, competency and development targets and activities
-Personal administration, i.e. time registration, expense reporting, etc.
Key performance indicators
As a technical consultant your key performance indicators will include:
-Invoicable targets
-Customer satisfaction (EVALGO, KPIs or other evaluations)
-Internal project appraisal (EVALGO or other evaluations)
-Education targets
-Competency targets
Invoicable and sales targets are agreed upon as part of your annual targets, and
based on your competency level.
Personal Development
Your personal development will be based on the NNIT career paths model and will
be focused around the following competency areas:
-Consulting
-Technology
-Communication
-Project Management
-Personal Values
-Customer Relationship
-Pharma/Biotech Industry
職位要求(Job Requirements):
1.A bachelor degree or equivalent and min. 5 years of work experience.
2.Excellent team work sprit and collaboration skills.
3.Excellent communication skill, good writing and speaking in English
4.Good service mind set, have ability to build trust with others fast.
5.Experience with PL/SQL scripting, Java development
6.Familiar with the operation on Oracle database and Windows server
7.IT development and test experience with Pharmaceutical background is preferred.
8.LIMS experience is preferred
9.PMP, ITIL V3 are preferred
This position will require you to work on European time for most of the time. You should be available for working at European time.
企業(yè)介紹
NNIT A/S是丹麥領(lǐng)先的IT咨詢服務(wù)公司,致力于運(yùn)用IT技術(shù)解決生命科學(xué)行業(yè)的各種復(fù)雜挑戰(zhàn)。過(guò)去的十多年,我們將最先進(jìn)的技術(shù)應(yīng)用于軟件開(kāi)發(fā),業(yè)務(wù)流程和多方溝通中,我們?nèi)轿坏慕鉀Q方案幫助客戶提高運(yùn)營(yíng)效率,同時(shí)實(shí)現(xiàn)企業(yè)的經(jīng)營(yíng)目標(biāo)。
NNIT提供的服務(wù)涵蓋開(kāi)咨詢,開(kāi)發(fā),實(shí)施,運(yùn)營(yíng),并為客戶提供IT解決方案和IT系統(tǒng)運(yùn)營(yíng)的支持。 2016年,我們的收入為28億丹麥克朗。
今天,NNIT擁有超過(guò)2800名員工–其中超過(guò)1200人在丹麥境外工作–在中國(guó),捷克,菲律賓,瑞士和美國(guó)。
中國(guó)分公司是NNIT丹麥境外最大的交付中心。自2006年成立以來(lái),中國(guó)分部已 飛速發(fā)展為一家規(guī)規(guī)模超過(guò)800人的IT公司。
NNIT中國(guó)分部提供的服務(wù)涵蓋包括IT戰(zhàn)略咨詢、解決方案開(kāi)發(fā)、系統(tǒng)運(yùn)營(yíng)維護(hù)、日常技術(shù)支持在內(nèi)的所有業(yè)務(wù)領(lǐng)域,并成為了NNIT面向歐洲客戶的重要交付中心。
與此同時(shí),NNIT中國(guó)也擁有許多本地客戶,我們秉持NNIT對(duì)質(zhì)量的追求。因此,我們的質(zhì)量和安全管理系統(tǒng)取得ISO認(rèn)證并符合其要求,范圍涵蓋IT系統(tǒng)的咨詢、開(kāi)發(fā)、技術(shù)管理和服務(wù)等方面。