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顧客支持工程師

刷新時(shí)間:2023-11-29

安科銳亞洲有限公司

面議

海淀區(qū) | 本科 | 1-3年

基本信息
工作地點(diǎn):海淀區(qū) 所屬部門(mén):customer suppor
職位類(lèi)別:售后技術(shù)支持 招聘人數(shù):1 人
匯報(bào)對(duì)象:Manager
職位描述

Responsibilities:
· Responsible for delivering the highest levels of customer service and customer satisf.
· Provide on-site service support and maintenance of Accuray’s products in the assigned territories.
· Provide on-call support to Accuray customers in China.
· Manage the technical service information flow between Accuray HQ and China.
· Closely interact and communicate with customers, sales teams and customer support team and coordinate field support functions
· Implement Preventive and Corrective Maintenance programs for China Region.
· Manage the technical service information flow between Accuray HQ and China.

Qualifications:
· A technical Bachelor’s degree (Bachelor of Science in Electronics & Engineering) or equivalent is required
· Minimum 2 years experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent

Attributes:

· A positive attitude and highly motivated.
-Must be a self starter, able to work independently and take initiative.
-Capable to work and deal with high pressure situations
- A team p and contribute openly to colleagues.
·-Strong interpersonal and presentation skills.
-Be able to competently perform field service activities in assigned territories.
· Have strong troubleshooting skills.
· Able to lift 25Kg and work on ladders.
· Good oral and written communication skills in English and Mandarin




崗位要求:
學(xué)歷要求:本科 工作經(jīng)驗(yàn):1-3年
年齡要求:不限 性別要求:不限
語(yǔ)言要求:英語(yǔ) 專(zhuān)業(yè)要求:不限
企業(yè)信息
公司性質(zhì):其它 公司規(guī)模:20-99人
所屬行業(yè):醫(yī)療設(shè)備/器械
企業(yè)介紹

Accuray Incorporated (Nasdaq: ARAY), based in Sunnyvale, Calif., is the premier radiation oncology company. The company develops, manufactures and sells personalized, best-in-class treatment solutions that revolve around the patient. Accuray’s innovative technologies – the CyberKnife and TomoTherapy Systems – set the standard of care with the aim of helping patients live longer, better lives.
Accuray是一家放射腫瘤治療公司,致力于發(fā)展、生產(chǎn)及銷(xiāo)售引領(lǐng)醫(yī)護(hù)標(biāo)
準(zhǔn)的個(gè)人化、創(chuàng)新治療解決方案,旨在延長(zhǎng)患者的壽命及提高他們的生
活質(zhì)量。本公司的先進(jìn)技術(shù)提供全方位的放射治療和放射手術(shù)治療。

我們的理念:
開(kāi)創(chuàng)一個(gè)新的未來(lái),讓癌癥患者不再遭受恐懼和痛苦。
我們的使命:
制定個(gè)人化、先進(jìn)的治療解決方案,延長(zhǎng)患者的壽命及提高他們的生活質(zhì)量。
我們的治療方案的重要性:
患者–Accuray透過(guò)創(chuàng)新,延長(zhǎng)癌癥患者的壽命及提高他們的生活質(zhì)量,為他們帶來(lái)新的希望。
客戶(hù)–Accuray的先進(jìn)治療解決方案提高了醫(yī)療機(jī)構(gòu)的臨床治愈機(jī)會(huì),幫助他們?yōu)槊恳晃换颊咛峁┳詈玫闹委煛?br/>投資者—Accuray提供專(zhuān)門(mén)用于影像導(dǎo)引放射手術(shù)和調(diào)強(qiáng)放射治療的獨(dú)特產(chǎn)品,這兩個(gè)市場(chǎng)分部正在快速增長(zhǎng)。
員工——Accuray員工致力于從根本上改變癌癥治療方法的未來(lái),延長(zhǎng)患者的壽命并及提高他們的生活質(zhì)量。

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