職位描述
Primary Purpose and Overall ive of the Job:
Provide the service directly for main products under the direct service scope. Manage and support local distributor engineers of providing on-time technical service and PMs for customer satisf. Promotion of service contracts and enhancing service revenue.
Main Accountabilities:
1.Get familiar with numbers of systems variety within half a year and be able to work independently
2.Improve customers’ satisf and contract coverage rate
3.Under scope of KAM and working closely with AS, Sales and KA manager to make sure the proper running of bioMerieux instrument at the customer sites and in turn maximizing the reagent revenue generations
4.Good corporation with various distributors
5.Provide directly the service for VITEK MS, Previ-isola, HAIN systems etc. as defined according to the corporate strategy
6.Manage and support distributors of providing field service in following aspects: corrective maintenance, preventive maintenance, complete and on time implementation of FA, connectivity of LIS
7.To ensure customer satisf, smooth running and utilization of instrument
8.Promotion and execution of service contract to distributor and end-user
9.Following the spare parts management process
10.Provide technical advice and assistance to Sales and Marketing activities of instrument (such as demonstration, exhibitions, tendering).
Knowledge, Language and Experience:
1.College degree or above major in Engineering / Computer / Biomedical Engineering
2. At least 3 Years’ experience in IVD / Medical / Bio-Medical Science field as service engineer
企業(yè)介紹
生物梅里埃公司創(chuàng)建于1963年,公司依賴自身的科技研究和工業(yè)生產(chǎn)資源,始終致力于開發(fā)作為醫(yī)療和工業(yè)用途的體外診斷產(chǎn)品。 集團專門設(shè)計、開發(fā)、生產(chǎn)和推廣應(yīng)用在臨床和工業(yè)的系統(tǒng)。生物梅里埃的診斷系統(tǒng)是由試劑、 儀器和軟件組成,主要是為傳染病、工業(yè)微生物控制、心血管病和腫瘤病等四個主要策略性領(lǐng)域來設(shè)計。
在2008年,公司銷售額為11億1千1百萬歐元,集團共有11個生產(chǎn)基地和9個研究中心,分布于歐洲、北美洲和南美洲。集團全球擁有38個辦事處,至2008年12月31日集團員工超過5,700人。
生物梅里埃公司產(chǎn)品有兩個應(yīng)用領(lǐng)域 : 臨床和工業(yè),臨床市場占總銷售額的85.5%,而工業(yè)市場占14.5%。工業(yè)的應(yīng)用主要在食品、藥品和化妝品的微生物分析,增長非常迅速,生物梅里埃是全球體外診斷領(lǐng)域的第八大生產(chǎn)商。
生物梅里埃中國有限公司已經(jīng)20年的發(fā)展,自動化微生物鑒定分析系統(tǒng)的用戶已達1400余家,自動微生物培養(yǎng)系統(tǒng)已達700余家,全自動細菌計數(shù)系統(tǒng)60余臺,手工產(chǎn)品用戶覆蓋全國的省市70%以上。同時公司擁有數(shù)十名微生物臨床及工業(yè)領(lǐng)域?qū)I(yè)人員和工程技術(shù)人員,其中許多人員都來自檢驗一線,擁有豐富的檢驗經(jīng)驗和儀器維修經(jīng)驗。全面負責(zé)生物梅里埃公司產(chǎn)品的銷售,儀器的安裝、維護及保養(yǎng),以及用戶的培訓(xùn)及技術(shù)支持。