General Summary

As a member of Global IT Infrastructure team, this position mainly provides PC support and ServiceDesk service to onsite or remote internal users. Ideal candidate has solid support skills at Windows laptop and desktop, network administration, office software and printers...etc., and can work under pressure.

Job Deion

?Provide onsite or on-call ServiceDesk support for internal users. Help users resolve various PC problems, including Windows OS, Office software, Lotus Notes emails, remote connection...etc.
?Log and track users requests in the system
?Resolve all kind of IT related equipment problems in office, like telephone systems, printers...etc
?IT Assets log and tracking, computers leasing under company procedures
?Report and escalate certain IT problems
?Other ad hoc projects assigned by team lead
?Capable to work independently Report to team lead closely
?The candidate may need travel to other cities occasionally

Qualifications

College/Bachelor/undergraduate degree in Computer Science, Information Systems, Electrical Engineering, or equivalent professional Education
2-3 years related work experience
Both oral and written English skills are required

The qualified candidate should also be familiar with following skills:

?Microsoft Windows 10 or other client OS installation and troubleshooting
?Microsoft Windows 2012 R2 Server or other OS installation and services configuration
?Knowledge of Microsoft Office software and back office application
?Knowledge of email service on server or client side. Lotus Notes experience is a plus.
?Knowledge of HP, Dell Servers is a plus.
?Knowledge of HP printers, Dell PCs
?knowledge of switches, wireless AP, network cable
?Good customer service attitude and passion
?Good communication and soft skills are required.
?Good Team P

MCSA/CCNA/MCSE Certificate is a plus.

Agfa醫(yī)療有著百年歷史。隨著科技的進(jìn)步，其數(shù)字化影像處理技術(shù)及產(chǎn)品也得到日新月異的發(fā)展。代表醫(yī)學(xué)圖像處理行業(yè)基準(zhǔn)的愛(ài)克發(fā)，依靠其經(jīng)驗(yàn)和專門技術(shù)的完美結(jié)合，提供了最高標(biāo)準(zhǔn)的醫(yī)療解決方案。作為在歐洲獨(dú)占鰲頭的圖像存儲(chǔ)及通訊系統(tǒng)市場(chǎng)的領(lǐng)導(dǎo)者，Agfa在歐洲擁有 300 多臺(tái)影像存儲(chǔ)及通信系統(tǒng)裝置，在世界各地共擁有850多臺(tái)；憑借其戰(zhàn)略上的領(lǐng)導(dǎo)能力，愛(ài)克發(fā)成為多項(xiàng) Frost & Sullivan 獎(jiǎng)的大贏家。
尤其是在醫(yī)療產(chǎn)品方面，Agfa還被譽(yù)為影像存儲(chǔ)及通訊系統(tǒng)（PACS）和放射科信息系統(tǒng)（RIS）的供應(yīng)商和整合專家，Agfa醫(yī)療分別推出了數(shù)字化醫(yī)學(xué)成像系統(tǒng)、計(jì)算機(jī)放射成像系統(tǒng)(CR)以及醫(yī)學(xué)影像管理信息系統(tǒng)（PACS），這些產(chǎn)品在全球范圍內(nèi)得到廣泛應(yīng)用。
以整個(gè)醫(yī)院為范圍，在放射方面取得成功的基礎(chǔ)上，Agfa將其醫(yī)療保健業(yè)務(wù)擴(kuò)展為以整個(gè)醫(yī)院為范圍的解決方案，這些解決方案可以將沒(méi)有聯(lián)系的各個(gè)部門的信息轉(zhuǎn)換成一個(gè)集成的網(wǎng)絡(luò)。憑借在整個(gè)醫(yī)療保健領(lǐng)域的經(jīng)驗(yàn)和諸多大小不一機(jī)構(gòu)，Agfa可以幫助醫(yī)院和醫(yī)療保健機(jī)構(gòu)進(jìn)行規(guī)劃、實(shí)施和集成，以使臨床和管理進(jìn)程最優(yōu)化，并創(chuàng)建全院范圍內(nèi)的系統(tǒng)。作為無(wú)可非議的中間連接性和集成專家，Agfa的解決方案覆蓋并連接了當(dāng)前的IT 基礎(chǔ)設(shè)施以發(fā)揮已有的模式和技術(shù)的優(yōu)勢(shì)，并創(chuàng)建無(wú)縫的信息流。我們以患者為中心的方法給工作人員提供了護(hù)理過(guò)程中患者的綜合情況，也更容易做出實(shí)時(shí)決定。我們的解決方案將信息轉(zhuǎn)變?yōu)橹R(shí)，使醫(yī)療專家，醫(yī)院管理和醫(yī)療保健實(shí)施組織可以更好的照料患者，還可以提高財(cái)務(wù)效益和操作效率。