職位描述
Responsibilities:
Responsible for leading Applications Support Team in Store Systems to: 1.) provide tier two applications support in Home Office, Regional Offices, JV Offices, DCs and Stores; 2.) manage service level agreement; 3.) perform quality assurance and release management based on relevant policies and procedures; 4.) support new stores and DCs setup and system readiness.
Develops and implements department strategies by identifying current and future trends; aligning immediate department needs with long-term company vision; communicating strategies to senior leadership; and balancing Customer needs with company business and/or technology objectives.
Ensures application and infrastructure architectural solutions are stable, secure, and compliant with company standards and practices by requiring that project implementation follows the software development methodology; identifying and communicating appropriate criteria to associates; reviewing solutions; and verifying that solutions support company business operations.
Ensures business and technology solutions are aligned, secure, and compliant with corporate strategies by requiring that project implementation follows the software development methodology; identifying and communicating appropriate criteria to teams; and reviewing solutions.
Strengthens department leadership by directing department and corporate meetings; communicating to managers the importance of ensuring consistency in quality, training, and overall management of the department; and promoting and ensuring compliance with corporate diversity initiatives.
Oversees contractor and supplier process by identifying and interviewing candidates; bidding projects (for example, issuing requests for proposals, reviewing bids); selecting contractors; and managing and monitoring contractors to ensure work meets agreed-to terms and conditions.
Develops and manages budget in area of responsibility by estimating future resource needs (for example, hardware, software, system growth, new programs, staff); addressing over- and under-allocations; and considering financial resources when making decisions.
Manages invoicing and payments by reviewing and approving invoices after confirming work meets standards and services are received; developing and maintaining departmental budgets; tracking payroll costs, supply and equipment ordering, expenses, and capital purchases; and reviewing invoice information.
Provides overall direction for Information Services Division (ISD) by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer-focused environment; and demonstrating adaptability and sponsoring continuous learning.
企業(yè)介紹
沃爾瑪公司(Wal-Mart Stores, Inc.)(NYSE:WMT)是一家美國的世界性連鎖企業(yè),以營業(yè)額計算為全球最大的公司,其控股人為沃爾頓家族。總部位于美國阿肯色州的本頓維爾。沃爾瑪主要涉足零售業(yè),是世界上雇員最多的企業(yè),連續(xù)三年在美國《財富》雜志世界500強企業(yè)中居首,并于2014年再次榮登500強榜首。沃爾瑪公司有8500家門店,分布于全球15個國家。沃爾瑪在美國50個州和波多黎各運營。沃爾瑪主要有沃爾瑪購物廣場、山姆會員店、沃爾瑪商店、沃爾瑪社區(qū)店等四種營業(yè)態(tài)式。